Legal & Privacy

Privacy Policy

Effective date: April 2026 · Last updated: April 2026

Who We Are

BPOLytix Business Solutions operates bpolytix.com. Our registered address is Medstone Building, 19 The High Street, Umhlanga, Durban, South Africa, 4319. You can reach us at info@bpolytix.com.

What Information We Collect

We collect information you provide directly — your name, company name, email address, and any details you submit through our contact or intake forms. We do not collect payment information directly; no card or banking details pass through this website.

We also collect limited technical data automatically — your IP address, browser type, pages visited, and time spent on the site. This is collected via Vercel Analytics and is used solely to improve site performance.

How We Use Your Information

• To respond to your enquiry or service request
• To deliver the service you have engaged us for
• To send you information relevant to your enquiry (no unsolicited marketing)
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Store Your Information

Form submissions are processed via Resend and delivered to our internal inbox. We retain enquiry data for a maximum of 24 months. You may request deletion at any time by emailing info@bpolytix.com.

Your Rights

You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, contact us at info@bpolytix.com. We will respond within 30 days.

GDPR & POPIA Compliance

South Africa — POPIA

BPOLytix Business Solutions processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We process your information lawfully, for a specific purpose, and only to the extent necessary for that purpose. You have the right to lodge a complaint with the Information Regulator of South Africa at inforeg.org.za.

United Kingdom — GDPR

For users based in the United Kingdom, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our lawful basis for processing is legitimate interest and, where applicable, consent. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Transfers

Data submitted through this website may be processed by third-party services including Vercel (hosting, USA/EU) and Resend (email delivery, USA). Both services operate under appropriate data protection frameworks. No data is transferred to countries without adequate protection.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is retained for a maximum of 24 months.

Terms of Service

Effective date: April 2026

Acceptance

By accessing bpolytix.com or engaging BPOLytix Business Solutions for any service, you agree to these terms. If you do not agree, do not use this website or our services.

Our Services

BPOLytix Business Solutions provides technology development, automation, financial, and business consulting services to startups and SMEs. Specific terms, deliverables, timelines, and pricing for each engagement are agreed in writing before any work begins.

No Invoice Before Satisfaction

We do not invoice for project work until you have reviewed the deliverable and confirmed it meets the agreed scope. This applies to all development and design engagements. Ongoing service retainers (bookkeeping, CFO-as-a-Service, business development) are invoiced monthly in arrears.

Intellectual Property

All work product created by BPOLytix Business Solutions remains our intellectual property until full payment is received. Upon payment, and after the 12-month engagement period where applicable, full ownership transfers to the client. This includes source code, designs, and documentation.

Limitation of Liability

BPOLytix Business Solutions is not liable for any indirect, incidental, or consequential losses arising from the use of our services or this website. Our total liability in any circumstance is limited to the amount paid by the client in the three months preceding the claim.

Governing Law

These terms are governed by the laws of the Republic of South Africa. For UK-based clients, disputes may also be subject to the jurisdiction of the courts of England and Wales by mutual agreement.

Changes to These Terms

We may update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.

What Cookies We Use

This website uses a minimal set of cookies.

We do not use advertising cookies, tracking pixels, or any third-party marketing cookies.

Your Choices

You can control cookies through your browser settings. No core site functionality requires cookies to operate.