Ops teams drowning in repeat tasks
Data entry, follow-ups, routing, checks, and reminders that happen every day by hand.
AI & Automation
An AI agent built for your exact workflow. Not a demo.
We scope, build, and deploy a custom AI agent for one specific operation in your business. You own it after 12 months.
What it is
Off-the-shelf AI tools rarely match how real work moves through a business. Your data, approvals, handoffs, and exceptions already have a shape. The agent has to fit that shape.
BPOLytix scopes one operation, builds the agent around it, connects it to the places your team already works, and keeps it running for 12 months.
This is for SA startups and UK SMEs that want AI doing real work, not another demo that sits outside the business.
What you get
Workflow audit and agent scoping
We map the task, edge cases, data sources, approvals, and human handoffs before anything is built.
Custom agent architecture
The build can include an LLM, tools, memory, checks, and guardrails where the workflow needs them.
Existing stack integration
We connect the agent into your CRM, Slack, WhatsApp, spreadsheets, and other internal systems where needed.
Handover training and documentation
Your team gets plain-English notes, operating rules, and a walkthrough so they know what the agent does.
12-month retainer: we maintain, you own
We monitor and maintain the agent for 12 months. At month 13, ownership transfers to you.
Pricing
Client owns the agent at month 13 - no ongoing fees.